Terms & Conditions

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Luxulo reserves the right to be the sole owner and publisher of this website ‘Luxulo’ and the proficient services offered. These terms of use and Conditions, constitute a legal and binding agreement between you and Luxulo. The Terms of Use govern your access to use Luxulo’s website which facilitates purchase of branded goods and accessories, any defect or damage in such, is not Luxulo’s responsibility.

That you hereby understand and agree that this Agreement forms a binding contract between Luxulo and anyone who accesses, browses, or purchases the Products and uses the Services in any manner (“User”) and accordingly, you hereby agree to be bound by the terms contained in the Agreement. If you do not agree to the terms contained in the Agreement, you are advised not to proceed with purchasing the Products or using the Services. The terms contained in the Agreement shall be accepted without modification. The use of the Services would constitute acceptance of the Terms and Conditions.

Luxulo has the sole entitlement to cancel any sale and has the authority to refund the amount back to the associate customer. The purchaser should note duly that if he/she has any concern with the product after it has been purchased, we do not hold any responsibility to cancel or refund the proceedings.

Through these terms of service, you concur that you have read comprehended these Terms and you concede to be committed by these Terms. PLEASE READ THE TERMS CAREFULLY.

The products which arrive from the brand/distributor/reseller can get out of stock on an instantaneous basis. All the products are sold in the order which they arrive and the further proceedings are only done after successful payment by the customer.

At our sole discretion, we hold the authority to alter or amend the sections of these terms at any period of time without giving any prior notice. You should visit the page intermittently to assess the current Terms so that you are well informed of any revisions which you ought to know. Continuance in the use of service implies that you accept the current Terms. If there is no abidance from your end, do not access this service.


It is a deemed notion that we do not hold ourselves accountable for any of the warranty claims on any of the brands sold or promoted by us.


The products traded by us are packed identically as it is received from the brand distributor/outlet/reseller. However, we add our unique and personal touch to the packaging. It can be a notion that the respective products might not be packed by the associated stores and with this regards, we do not hold any liability for such concern.


Luxulo is not liable for unsuccessful payments or the payments which has not been acquired by us. We only confer with that respective team/customer where the payment process has been performed on a convenient basis.


Do you relish any product which is not found in Luxulo collection? Fret not, all you have to do is click your preferred product’s picture and send it to us and we will make sure to add it to our collection in a jiffy. ( Note: Additional charges will be implied on this concern)


We provide Partial COD on all orders. The customer pays 30% of the cart value to confirm their COD order. We do not refund the 30% paid by the customer if he/she changes their mind or refuses the delivery of the item. For more information please contact us on support@luxulo.in


Authenticity is an essential notion in regulating the product listings. The undertakings and standards are not only conscientious and rigid but there is a compliance of industry-approved standards. Since counterfeit luxury manufacturing is a blooming industry, we devote vehement time and attempt in assuring that each product is 100% legitimate. You Are Obligated To:

  • refrain from acquiring any ownership rights or downloading any of the Content on this Website;
  • read the Agreement carefully and agree to accept the terms and conditions set out herein;
  • comply with all applicable laws in connection with your use of these Platforms;
  • not refuse the delivery of purchased Products post the order being confirmed by us; and
  • use the Products for personal, non-commercial use.

THE 3x Price refund scheme:

Luxulo offers a 3x Price refund guarantee if the product is found inauthentic by the customer. The Customer has to notify us within 2 working days in this case. Luxulo reserves the rights to all aspects regarding this scheme.


Our delivery timeline is 2-4 weeks as all products come from abroad. This is an approximate timeline which can differ from the actual date of delivery. Team Luxulo always tries to expedite it as much as it can. Luxulo is not liable for any losses/ Claims in case of delayed delivery.


You hereby acknowledge and undertake that you are purchasing the Products at your own risk and that you are using prudent judgment before placing an order for a Product through the Website. Luxulo shall, at no point, be held liable or responsible for any representations or warranties in relation to the Products.

Luxulo does not provide or make any representation, warranty or guarantee, express or implied about the Website or Products.


You hereby agree to indemnify, its affiliates, officers, directors, employees, consultants, licencors, agents and representatives from any and all claims, losses, damages, and/or costs (including reasonable attorney fees and costs) arising from (i) your access to or use of the Services and Products, (ii) violation of the Terms, (iii) infringement, or infringement by any other user of your account, (iv) action or inaction on behalf of Luxulo’sthird party affiliates, manufacturers, vendors, suppliers and logistic partners in providing services. You hereby further indemnify Luxulo against any damages or loss caused to you due to damaged/ defective products as we hold not responsibility of any defects in the products delivered to you.


For any grievances, you may contact or write to us anytime at support@luxulo.in and we shall be happy to assist you.

All footwear sizes are in US unless specified incase of assistance please feel free to hit the “How can i help you” at the bottom of your screen


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